Who We Are
Welcome to the onnLine.shop website (the “Site”). Hereby known as “We”, “us” or “onnLine”. We are an online marketplace and We respect our Customer’s and Seller’s privacy and dire to protect their personal information. To learn more, please read this Privacy Policy carefully. We will only keep their information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
Data We Collect
We may collect various kinds of data information from our respectful Customers (if They seek to place an order for a product with us on the Site) and from our Sellers. Data that We collect from our Customers and Sellers is as follows:
1. Identity Data
Identity data, such as name, profile picture, gender, and date of birth etc.
2. Contact Data
Contact data such as, delivery address/location, billing address, email address and phone numbers etc., and We collect extra information about incorporation, company name, other business-related information (e.g. company registration number, business license, tax information, shareholder and director information, etc.) from our Sellers.
3. Biometric Data
Biometric data, such as voice files (when they use our voice search function), and face recognition (when facial features of the Site are used.
4. Transaction Data
Transaction records or data, such as details about orders and payments, user clicks, and other details of products and Services related to them.
5. Technical Data
Technical data, such as Internet protocol (IP) address, login data, browser type and version, time zone settings and location, device information, browser plug-in types and versions, operating systems and platforms, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices they use to access the Site.
6. Billing Account Data
Billing account information, bank account details, credit card/debit card account and payment information (such account data may also be collected directly by our affiliates and/or third party payment service providers). Further We collect such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers) from our Sellers.
7. Profile Data
Profile data, such as username and password, account settings, orders related to them, user research, their interests, preferences, feedback and survey responses.
8. Usage Data
Usage data, such as information on how they use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites You were visiting before came to the Site and other similar statistics.
9. Location Data
Location data, such as when they capture and share Your location with us in the form of photographs or videos and upload such content to the Site.
10. Marketing and Communication Data
Marketing and communications data, such as their preferences in receiving marketing from us and our third parties, their communication preferences and their chat, email or call history on the Site or with third party customer service providers.
11. Additional Data
Additional information that we may request them to submit for due diligence checks or required by relevant authorities as required for identity verification (such as copies of government issued identification, e.g. Passport, ID cards, etc.) or if we believe they are violating our Privacy Policy or our Customer/Seller Terms and Conditions.
Data Usage
We use this information to process the orders and to provide the services and information offered through our website and which request in the following ways:
1. Processing Orders for products:
2. Providing services:
3. Marketing and advertising:
4.Legal and operational purposes:
5. Analytics, research, business and development:
6. Competitions:
For any competition we use this data to notify winners and advertise our offers. Everyone can find more details where applicable in our participation terms for the respective competition.
7. Others:
Third Parties and Links Policy
We may share personal information internally with our Affiliates and with other third parties, including Credit Bureaus, for purposes of providing products and services offered by them, such as, personal loans, insurance, the deferred payment options, and for lending partners. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of conducting the required checks, namely for the purpose of credit underwriting, providing you their products and services and may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.
Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.
We may transfer our databases containing Your personal information if we sell our business or part of it, provided that we satisfy the requirements of applicable data protection law when disclosing Your personal data. Other than as set out in this Privacy Policy, we shall NOT sell or disclose Your personal data to third parties without obtaining Your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer One’ data in accordance with our Privacy Policy.
In disclosing Your personal data to third parties, we endeavor to ensure that the third parties and our affiliates keep the personal data secure from unauthorized access, collection, use, disclosure, processing or similar risks and retain Your personal data only for as long as this personal data helps with any of the uses as set out in our Privacy Policy.
We may transfer or permit the transfer of Your personal data outside of Pakistan for any of the purposes set out in this Privacy Policy. However, we will not transfer or permit any of Your personal data to be transferred outside of Pakistan unless the transfer is in compliance with applicable laws and this Privacy Policy.
We may share Your personal data with our third party service providers or affiliates (e.g. payment service providers) in order for them to offer services to him other than those related to his use of the Site. Your acceptance and use of the third party service provider’s or our affiliate’s services shall be subject to terms and conditions as may be agreed between him and the third party service provider or our affiliate. Upon Your acceptance of the third party service provider’s or our affiliate’s service offering, the collection, use, disclosure, storage, transfer and processing of Your data (including Your personal data and any data disclosed by us to such third party service provider or affiliate) shall be subject to the applicable privacy policy of the third party service provider or our affiliate, which shall be the data controller of such data. One agrees that any queries or complaints relating to Your acceptance or use of the third party service provider’s or our affiliate’s services shall be directed to the party named in the applicable privacy policy.
Cookies Policy
To provide a great product experience and for certain functions, we use so-called cookies. Cookies are small text files that are stored on your device. You can find an overview of all cookies we use, their purpose, retention period and usage class below.
Any information that we collect through cookies will be used in accordance with our privacy policy. If you do not accept the use of these cookies, you can disable them by following the instructions under the heading “Cookie Settings” in the browser.
1. What are cookies?
Cookies are small text files that uniquely identify your browser or device. The cookie file is stored on your browser. When you return to that website (or visit websites that use the same cookies) these websites recognize the cookies and your browsing device.
Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. Cookies can tell us, for example, whether you have visited our Services before.
2. Are there different types of cookies?
There are different types of cookies, including first party cookies (which are served directly by us to your computer or device) and third party cookies (which are served by a third party on our behalf). Third party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Cookies can remain on your device for different periods of time. Some cookies are session cookies, meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are permanent cookies, meaning that they survive after your browser is closed. They can be used to recognize your computer when you open your browser and browse the Internet again.
3. What are cookies used for?
Cookies are used for different purposes.
Data Security Policy
Minors Policy
Data Retention and Deletion Policy
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.